Where’s my money?

It’s been a couple of weeks or so since my last blog, so I thought I would fill you in on the E-1 saga.

Well, surprise, surprise, I was not contacted about a replacement E-1 camera and so at the end of the week I contacted Mastercard and registered the transaction complaint. Over the next couple of weeks I had two letters from Mastercard, the first saying they were looking into the matter and the second saying they had temporarily removed the amount for the camera from my credit card account.
Well apparently the shop has declined to reply to the credit card company’s letters (no surprise there then) and there is still the chance, according to Mastercard, that the problem cannot be resolved satisfactorily for both parties.
Sod both parties! The camera was faulty, it was sent back, they reneged on various promises to call me and they still have the camera.

We shall see what happens.


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